Why order a Djamo VISA card? 💳

In Côte d’Ivoire, there are several types of payment cards for all kinds of needs: Deezer subscriptions, online shopping on Amazon, Alibaba, online courses on Udemy, streaming subscriptions like Netflix, in-store purchases at Kiabi, Orca, Decathlon, and more.

Among these cards is Djamo. Here’s what to know.

Also read: How to nail your Apple Store payments

Opening an account

With Djamo, opening an account takes a minute, straight from the app - no need to leave home. To create an account and order your card, download the app, then tap “Create an account.” Follow the steps all the way to ordering your card.

You’ll go through ID verification with one of the following:

Ivorians

• National ID card
• Photo ID certificate issued by ONECI
• Ivorian passport
• Driver’s license + (receipt for a new National ID request with photo, birth certificate, or certificate of nationality)
• National ID card (unreadable photo) + driver’s license, birth certificate, certificate of nationality, or receipt for a new National ID request with photo

ECOWAS members

• Consular card issued by an ECOWAS member state embassy
• National ID card from an ECOWAS member state
• Temporary residence permit issued by ONECI
• Foreign resident card issued by ONECI

Other nationalities

• Temporary residence permit issued by ONECI
• Foreign resident card issued by ONECI
• Valid passport from any country

Once approved, your card is delivered anywhere in Abidjan, or you can pick it up at one of our collection points:

• Majestic Ivoire (Cocody)
• Majestic Sococé (Cocody Deux Plateaux)
• Majestic Prima (Marcory)
• Majestic Playce (Yopougon Ficgayo)

See the full list of collection points here: Collection points

The whole process is quick - delivery in 72 hours max, or pickup at a collection point in 24 hours max.

Activating and using your card

Once your card arrives, just activate it from the app. You’ll need to top up your card before making any payment - even if it’s just adding the card to a website without immediate intent to pay - otherwise you’ll be charged a 250 F rejection fee.

You may also like: Shop for less on Kiabi with your Djamo card

Topping up is simple, instant, and done in the app:

• Tap “Add money”
• Pick the top-up method that works for you (Mobile Money, bank transfer, or cash deposit at a bank)

You can also check your balance from the app, anytime, with no fees. Keep an eye on your spending with instant notifications and stats.

Fee-free payments

With the Djamo card, you pay online and in-store without fees. For in-store payments, the card has NFC for contactless. It’s accepted anywhere VISA is accepted. For online payments, you enter the card number, your first and last name as shown in the “Cards” section of your app, the expiry date, and the 3-digit security code on the back.

Also read: How to buy an Android app on Google Play Store 📱

A secure card and account

The Djamo card works like a prepaid card and uses 3D Secure to protect online payments.

If you lose your card, block and unblock it anytime, instantly, from the app. Your card is protected per VISA rules.

And there’s more. The app supports unlock with fingerprint, face, or iris. Djamo has built multiple layers of security to protect your money and prevent unauthorized use. Your money is held with banks regulated by the BCEAO.

Our limits

The maximum Djamo VISA card limit is 2 million.

Unbeatable pricing

Djamo offers two payment cards: the FREE card and the PREMIUM card, both at 5,000 F, with different benefits.

Benefits of the FREE card

• 0 F / month maintenance fee
• Free card delivery
• No account opening fee
• No account closing fee
• No card-blocking fee
• No PIN reissue fee
• No fees on transfers between Djamo accounts
• No fees on any payments
• No fees on top-ups
• No fees on ATM withdrawals
• Djamo to Mobile Money: 1.5%
• Djamo to banks: 1.5%
• Card replacement: 5,000 F
• Withdrawal abroad: 2% (minimum 2,500 F)
• 250 F insufficient-funds fee

Benefits of the PREMIUM card

• 2,000 F / month maintenance fee
• Free delivery and first month of maintenance fees included
• No account opening fee
• No account closing fee
• No card-blocking fee
• No PIN reissue fee
• No fees on transfers between Djamo accounts
• No fees on any payments
• No fees on top-ups
• No fees on ATM withdrawals
• Djamo to Mobile Money: 0 F
• Djamo to banks: 0 F
• Card replacement: 5,000 F
• Withdrawal abroad: 2% (minimum 2,500 F)
• 250 F insufficient-funds fee
• Priority customer support